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Case Management Intermediate

Data and Integration Intermediate

Preparation for 1:1 Customer Engagement Implementation

Senior System Architect

Adding an external data source to a data type

Building the customer analytical data model

  • Module

    Building the customer analytical data model

    9 Rubriques

    1h 55 mins

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Building the Customer Insights Cache

  • Module

    Building the Customer Insights Cache

    9 Rubriques

    1h 45 mins

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Decision tables and trees

Designing reports with multiple sources

Exchanging data with other applications

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