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Customer Service Low-Code Developer
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Mission
Customer Service Low-Code Developer
2 Missions
7 Modules
7 Défis
8 heures 50 mins
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Learn how easy it is to configure Pega Customer Service applications. You will learn how to create new service cases for agents to interact with...
Email Bots for Pega Customer Service
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Mission
Email Bots for Pega Customer Service
4 Modules
3 Défis
2 heures 40 mins
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Senior System Architect
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Mission
Senior System Architect
20 Modules
19 Défis
2 Missions
1 day 12 heures 35 mins
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The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...