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  • Module

    Advanced background processing

    3 Rubriques

    34 mins

    Visible to all users
  • The design of background processing is crucial to meeting business service levels and automating process. Background processes must be carefully...

  • Module

    AI and robotic automation

    1 Sujet

    10 mins

    Visible to all users
  • Artificial intelligence (AI) and robotic automation technology changes the way people work. AI and robotics both automate work, each in a different...

  • Module

    App Studio and collaboration

    4 Rubriques

    1h 15 mins

    Visible to all users
  • App Studio gives you the ability to collaborate with the business to quickly create new applications and, over time, build a library of assets that...

  • Module

    Assessing and monitoring quality

    7 Rubriques

    52 mins

    Visible to all users
  • Coupled with automated unit tests and test suites, monitoring the quality of the rules is crucial to ensuring application quality before application...

  • Module

    Assigning work

    5 Rubriques

    1h 15 mins

    Visible to all users
  • A case is often assigned to a user to complete a task. For example, an employee expense requires approval by the manager of a cost center, or a refund...

  • Module

    Automating actions when a property value changes

    2 Rubriques

    20 mins

    Visible to all users
  • Automate actions whenever the value of a property changes to implement more sophisticated case automations.

  • Module

    Case structure design

    5 Rubriques

    1h 10 mins

    Visible to all users
  • The case structure is one of the most important considerations when designing an application. The topics in this module cover identifying the...

  • Module

    Conducting load testing

    3 Rubriques

    23 mins

    Visible to all users
  • Load testing is an important part of preparing any application for production deployment. It helps identify performance issues that may only become...

  • Module

    Conducting usability testing

    2 Rubriques

    15 mins

    Visible to all users
  • Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...

  • Module

    Configuring a CTI Link

    2 Rubriques

    15 mins

    Visible to all users
  • The Pega Call™ CTI Link is the interface between the Pega Platform™ and a Computer Telephony Integration (CTI) platform. The CTI Link configuration...

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