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  • Mission

    Case Management Intermediate

    5 Modules

    4 Défis

    5 heures 55 mins

    Visible to all users
  • Continue learning about case management using Pega Platform™.

  • Mission

    Data and Integration Intermediate

    7 Modules

    7 Défis

    6 heures

    Visible to all users
  • Continue learning about data and integration using Pega Platform™.

  • Module

    Activities

    3 Rubriques

    40 mins

    Visible to all users
  • Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications.

  • Module

    Adding an external data source to a data type

    4 Rubriques

    40 mins

    Visible to all users
  • Configure data types based on external data models to simplify integration with external systems.

  • Module

    Approving cases with an authority matrix

    2 Rubriques

    25 mins

    Visible to all users
  • Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

  • Module

    Background processing

    10 Rubriques

    1h 5 mins

    Visible to all users
  • Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Students...

  • Module

    Circumstancing

    4 Rubriques

    55 mins

    Visible to all users
  • Applications often need to customize behavior to match the needs of a specific situation or circumstance. For example, a call center may need to...

  • Module

    Circumstancing case processing

    7 Rubriques

    1h

    Visible to all users
  • Create variations of a rule that can be executed in specific circumstances, to better tailor application behavior to variations identified by the...

  • Module

    Configuring case approvals with an authority matrix

    2 Rubriques

    20 mins

    Visible to all users
  • Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...

  • Module

    Creating a Pega Platform application

    2 Rubriques

    40 mins

    Visible to all users
  • Developing new applications from the ground up can be an overwhelming task for any organization and developer. Every application should adhere to an...

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