Skip to main content

Search

Exploring application data with Insights

Application migration

Application Rulesets

Application versioning

Evaluating application data with Insights for Business Architects

Configuring a dashboard

Defining a reporting strategy

Team application development

Designing reports with multiple sources

Monitoring your contact center with Insights

  • Module

    Monitoring your contact center with Insights

    2 Rubriques

    15 mins

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice