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Low-Code App Builder Extended
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Mission
Low-Code App Builder Extended
1 Mission
18 Modules
18 Défis
22 heures 35 mins
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Continue learning about low-code application development using Pega Platform™.
Pega Low-Code App Factory
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Mission
Pega Low-Code App Factory
4 Modules
1h 38 mins
Pega Platform 8.4 -
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
Exploring application data with Insights
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Module
Exploring application data with Insights
1 Sujet
15 mins
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Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...
Customizing a dashboard
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Module
Customizing a dashboard
1 Sujet
15 mins
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Customize the content and organization of a user dashboard to provide easy access to the information business users need to know.
Form autofill
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Module
Form autofill
2 Rubriques
15 mins
Pega Customer Service 8.7 -
Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...
Gaining insight into business efficiency
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Module
Gaining insight into business efficiency
2 Rubriques
25 mins
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Design reports to analyze case data and provide insight into processes and workflows.
Monitoring your contact center with reports
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Module
Monitoring your contact center with reports
2 Rubriques
15 mins
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Pega Low-Code App Factory introduction
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Module
Pega Low-Code App Factory introduction
2 Rubriques
22 mins
Pega Platform 8.4 -
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.
Pega Platform patch releases
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Module
Pega Platform patch releases
3 Rubriques
40 mins
Pega Platform -
Get familiar with the benefits and best practices of patch releases in Pega Platform™ to effectively adopt the patch release process and reduce hotfix...
Pega Voice AI
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Module
Pega Voice AI
2 Rubriques
25 mins
Pega Customer Service 8.7 -
Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...