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Low-Code App Builder Extended
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Mission
Low-Code App Builder Extended
1 Mission
18 Modules
18 Défis
22 heures 35 mins
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Continue learning about low-code application development using Pega Platform™.
Pega Digital Messaging
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Mission
Pega Digital Messaging
7 Modules
5 Défis
3 heures 54 mins
Pega Customer Service 8.6 -
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Pega Email Bot Foundation
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Mission
Pega Email Bot Foundation
4 Modules
5 Défis
4 heures 25 mins
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Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...
Pega Low-Code App Factory
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Mission
Pega Low-Code App Factory
4 Modules
1h 38 mins
Pega Platform 8.4 -
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
Configuring application rulesets
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Défi
Configuring application rulesets
1 Tâche
20 mins
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The Human Resources (HR) department requests the ability to update rules that describe department and company policies in the HRApps application. Add...
Configuring intelligent routing
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Défi
Configuring intelligent routing
2 Tâches
10 mins
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The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...
Configuring the Email Manager portal
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Défi
Configuring the Email Manager portal
2 Tâches
15 mins
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The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...
Creating a case from an email
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Défi
Creating a case from an email
4 Tâches
20 mins
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Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...
Creating a new application ruleset
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Défi
Creating a new application ruleset
3 Tâches
10 mins
Pega Platform 8.5 -
Your manager wants to preserve the initial starting version of the HRApps application before developers begin configuring application functionality...
Creating a Pega Email Bot
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Défi
Creating a Pega Email Bot
2 Tâches
15 mins
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The manager at U+ Bank wants to automate replies and notifications in the bank application as it reduces strain on the bank's customer experiences...