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Case Life Cycle design for Business Architects

Configuring a dashboard

Debugging application errors

Defining a reporting strategy

Evaluating application data with Insights for Business Architects

Exploring application data with Insights

Gaining insight into business efficiency

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Monitoring your contact center with Insights

  • Module

    Monitoring your contact center with Insights

    2 Rubriques

    15 mins

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Pega Platform applications

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