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Measuring the impact of AI

  • Module

    Measuring the impact of AI

    1 Rubrique

    15 mins

    Pega Customer Decision Hub 8.5 Visible to: All users
  • The boost in the success rate, also known as lift, that artificial intelligence (AI) achieves is an important business metric. To report on this...

Medication Therapy Management

  • Module

    Medication Therapy Management

    2 Rubriques

    40 mins

    Visible to: All users
  • Medication Therapy Management (MTM) is a free program offered as part of Medicare Part D plans to certain members that meet specific criteria, as...

Metrics and columns

  • Module

    Metrics and columns

    1 Rubrique

    10 mins

    Pega Process Mining Visible to: All users
  • You can use Metrics, Main Columns, and Other Columns to add context attributes to your process analysis. For example, you can view processes from...

Migrating development changes with an enterprise change pipeline

  • Module

    Migrating development changes with an enterprise change pipeline

    2 Rubriques

    35 mins

    Visible to: All users
  • Learn how an enterprise change pipeline facilitates the initial deployment and additional structural and technical ongoing enhancements that the...

Migrating production data with a data migration pipeline

  • Module

    Migrating production data with a data migration pipeline

    3 Rubriques

    40 mins

    Visible to: All users
  • Learn how a data migration pipeline enhances the process of automatically moving sampled production data into the business operations environment (BOE...

MLOps

Model governance

Modifying customer composites

  • Module

    Modifying customer composites

    3 Rubriques

    25 mins

    Visible to: All users
  • The Interaction Portal in the Pega Customer Service application is based on the Constellation design pattern, offering fast development, a...

Modifying the customer composite

  • Module

    Modifying the customer composite

    4 Rubriques

    25 mins

    Visible to: All users
  • The customer composite provides a summary view of customer and account information to the CSR while processing a customer interaction. You can modify...

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