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Looking for instructor-led training?
There are times within the Pega Platform™ when you cannot easily integrate Pega applications with other applications that are necessary to complete...
Pega Robot Studio™ uses a deployment process that developers can implement regardless of the distribution strategy used by an organization. The...
While programming an automation can be unique to the style a developer, there are some simple techniques that make the process easier without having...
1h 17 mins
Before developing a robotic solution for use with a Pega Platform™ application, you must complete the process of interrogating the necessary...
1h 1 min
In terms of developing a robotic solution for attended or unattended robots, developing automations is the last basic concept in Pega Robot Studio™...
Interaction Framework is a methodology that bridges the capabilities of Microsoft Visual Studio when developing a multi-project solution. Even though...
Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...
The Customer verification feature provides a pool of security questions that a customer service representative (CSR) can use to verify customer...
Create work groups and assignment types directly in Pega Robot Manager.
Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...
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