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Adding dynamic functionality to a button
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Défi
Adding dynamic functionality to a button
2 Tâches
10 mins
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After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...
Applying a style to a UI element
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Défi
Applying a style to a UI element
2 Tâches
5 mins
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The UI team at GoGoRoads has asked you to style drop-down controls to simplify the drop-down list's appearance.
The following table provides the...
Applying a theme and a style
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Défi
Applying a theme and a style
3 Tâches
5 mins
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The InsCorp marketing team has asked you to customize the GoGoRoad application theme to align with the company's brand. Apply the company's colors and...
Configuring intelligent routing
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Défi
Configuring intelligent routing
2 Tâches
10 mins
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The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...
Configuring the Cosmos Home page
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Défi
Configuring the Cosmos Home page
5 Tâches
30 mins
Pega Platform 8.5 -
The MyTown311 design team wants you to customize the curated Home page. Use App Studio and advanced features of Dev Studio to:
- Create a new design...
Configuring the Email Manager portal
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Défi
Configuring the Email Manager portal
2 Tâches
15 mins
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The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...
Creating a Pega Email Bot
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Défi
Creating a Pega Email Bot
2 Tâches
15 mins
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The manager at U+ Bank wants to automate replies and notifications in the bank application as it reduces strain on the bank's customer experiences...
Creating an email account
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Défi
Creating an email account
1 Tâche
10 mins
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The manager at U+ Bank is struggling to keep up with daily email volume. So, the manager wants to automate replies and notifications in the bank...
Creating fields in views
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Défi
Creating fields in views
3 Tâches
20 mins
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Now that the stages and steps for the MyTown311 Service Request case life cycle are configured, the Mayor and the Services coordinator have determined...
Customizing a dashboard
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Défi
Customizing a dashboard
2 Tâches
30 mins
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During the processing of Assistance Request cases, a customer service representative (CSR) may need to request a credit on the behalf of the customer...