Begin your journey to learn about Pega’s Case Management capability.

An introduction to using Pega Platform to develop applications that advance the digital transformation of organizations.

Continue learning about low-code application development using Pega Platform™.

At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.

Pega Platform™ provides the Create PDF automation, which allows you to attach a screenshot of a view to the case in PDF format.

Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...

Assign responsibility for completing a task to one or more users. Routing increases business efficiency by ensuring that the most appropriate users...