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Designing UI for multiple devices

Configuring a dashboard

Designing reports with multiple sources

Monitoring your contact center with Insights

  • Module

    Monitoring your contact center with Insights

    2 Rubriques

    15 mins

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Creating Insights for BAs

Creating a custom business report

Designing a mobile app experience

UI für eine mobile App entwerfen

Configuring a dashboard

Creating reports that combine data from multiple classes

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