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Escalating late work

Extending Service-Level Agreement configurations

Flow Action processing

Identifying duplicate Cases

Implementing and deploying Pega Care Management

  • Module

    Implementing and deploying Pega Care Management

    6 Rubriques

    55 mins

    Pega Care Management 8.7 Visible to: All users
  • In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.

Inviting users to an application

Managing application access for Business Architects

Managing Case relationships for the Business Architect

Managing concurrent Case access

Measuring system performance

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