The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...

The designer of the MyTown311 application wants you to change the Report problem form so that the Type, Description, and Department fields are aligned...

GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...

Caseworkers who process a service request case need an optimized information architecture to understand and process the case quickly. 

Using App...

The stakeholders of the MyTown311 want Service Request cases to show relevant repair manuals based on the repair type of the request. For example, a...

GoGoRoad is a roadside assistance application owned by Uplus Auto. GoGoRoad stakeholders want to give customers the ability to create a new assistance...

To ensure compliance with government regulations on accessibility, GoGoRoad wants to assess the user experience (UX) for users with color vision...

Employees undergo an evaluation period to regularly assess their performance as new hires during the employee evaluation process. To check the status...

Each candidate case includes a Taxpayer Identification Number (TIN) to identify the candidate. This information is considered sensitive personal...