Skip to main content

Search

Data and Integration Intermediate

Pega Voice AI

  • Mission

    Pega Voice AI

    7 Modules

    2 heures 25 mins

    Pega Customer Service 8.7 Visible to all users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Adding an external data source to a data type

Creating and setting application variables

Exchanging data with other applications

Field values

Integration errors

Integration setting management

Keyed data pages

Reviewing log files

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice