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Pega Voice AI

  • Mission

    Pega Voice AI

    8 Modules

    2 heures 50 mins

    Visible to all users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Application migration

Application rulesets

Application versioning

Team application development

Reviewing log files

Configuring application rulesets

Creating a new application ruleset

  • Défi

    Creating a new application ruleset

    3 Tâches

    10 mins

    Pega Platform 8.5 Visible to all users
  • Your manager wants to preserve the initial starting version of the HRApps application before developers begin configuring application functionality...

Merging a development branch

Skimming a ruleset

We'd prefer it if you saw us at our best.

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