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Application Development Intermediate

Email Bots for Pega Customer Service

Senior System Architect

Activities

Activities and Automations

  • Module

    Activities and Automations

    3 Rubriques

    35 mins

    Visible to: All users
  • Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an Automation...

Background processing

Circumstancing Case processing

Creating a case from email

Creating custom tabs

  • Module

    Creating custom tabs

    2 Rubriques

    25 mins

    Visible to: All users
  • Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...

Designing reports with multiple sources

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