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Looking for instructor-led training?
2 heures 35 mins
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
22 heures 35 mins
Continue learning about low-code application development using Pega Platform™.
3 heures 54 mins
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
4 heures 25 mins
Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...
2 heures 25 mins
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
Design reports to analyze case data and provide insight into processes and workflows.
Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Customize the content and organization of a user dashboard to provide easy access to the information business users need to know.
Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...
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