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Looking for instructor-led training?
22 heures 35 mins
Continue learning about low-code application development using Pega Platform™.
4 heures 25 mins
Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...
Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...
Customize the content and organization of a user dashboard to provide easy access to the information business users need to know.
Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...
Design reports to analyze case data and provide insight into processes and workflows.
Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
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