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Case Management Foundation

  • Mission

    Case Management Foundation

    14 Modules

    14 Défis

    7 heures 55 mins

    Visible to all users
  • Begin your journey to learn about Pega’s Case Management capability.

Case Management Intermediate

Low-Code App Builder

Low-Code App Builder Extended

Pega Customer Service Case Management Edition

  • Mission

    Pega Customer Service Case Management Edition

    2 Modules

    3 Défis

    1h 30 mins

    Pega Customer Service 8.7 Visible to all users
  • In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

Pega Digital Messaging

  • Mission

    Pega Digital Messaging

    8 Modules

    7 Défis

    5 heures 30 mins

    Visible to all users
  • Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Pega Email Bot Foundation

  • Mission

    Pega Email Bot Foundation

    4 Modules

    5 Défis

    4 heures 25 mins

    Visible to all users
  • Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...

Pega Process AI Essentials

  • Mission

    Pega Process AI Essentials

    8 Modules

    7 Défis

    5 heures 40 mins

    Visible to all users
  • In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

Pega Robot Manager

  • Mission

    Pega Robot Manager

    12 Modules

    11 Défis

    14 heures 32 mins

    Visible to all users
  • Discover how you can use Pega Robot Manager™ to manage attended and unattended automations in your enterprise. Learn how Pega Robot Manager fits into...

Pega Robotic Process Automation Overview

  • Mission

    Pega Robotic Process Automation Overview

    1 Module

    1h 15 mins

    Pega Robotic Automation 19.1 Visible to all users
  • Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for this technology and differentiate between attended and unattended...

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