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Always-On Outbound Customer Engagement
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Mission
Always-On Outbound Customer Engagement
7 Modules
7 Défis
5 heures 55 mins
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Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Application Development Intermediate
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Mission
Application Development Intermediate
7 Modules
7 Défis
8 heures 20 mins
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Take the next step in your journey towards mastering Application Development.
Note: The example applications and challenge applications in this mission...
Cross-Sell on the Web Extended
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Mission
Cross-Sell on the Web Extended
1 Mission
7 Modules
10 Défis
15 heures 30 mins
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The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Data Scientist
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Mission
Data Scientist
1 Mission
4 Modules
3 Défis
13 heures 10 mins
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Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for...
Decisioning Consultant
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Mission
Decisioning Consultant
4 Missions
2 Modules
2 Défis
1 day 4 heures 10 mins
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Gain greater understanding of the key features, capabilities, and benefits of Pega Customer Decision Hub. Learn how Pega Customer Decision Hub uses...
Deployment Manager for 1:1 Customer Engagement
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Mission
Deployment Manager for 1:1 Customer Engagement
5 Modules
5 Défis
4 heures 35 mins
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Learn how to leverage the out-of-the-box application pipelines that Deployment Manager provides to include branch merging, application packaging...
Deployment Manager for DevOps
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Mission
Deployment Manager for DevOps
8 Modules
3 Défis
5 heures 42 mins
Pega Platform 8.6 -
Learn how to use DevOps to reduce the time to market for new features without compromising quality or end-user experience. With DevOps, as with Pega...
Email Bots for Pega Customer Service
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Mission
Email Bots for Pega Customer Service
4 Modules
3 Défis
2 heures 35 mins
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Pega Customer Decision Hub Foundation
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Mission
Pega Customer Decision Hub Foundation
3 Modules
4 Défis
2 heures 50 mins
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Email Bot Foundation
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Mission
Pega Email Bot Foundation
4 Modules
5 Défis
4 heures 25 mins
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Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...