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Pega Voice AI

  • Mission

    Pega Voice AI

    8 Modules

    3 heures 20 mins

    Visible to: All users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Application migration

Application Rulesets

Application versioning

Team application development

Configuring application Rulesets

Exporting an application

Merging a development Branch

Skimming a Ruleset

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