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Data Scientist

Pega Digital Messaging

Customer Decision Hub predictions

Defining prediction patterns

  • Module

    Defining prediction patterns

    2 Rubriques

    20 mins

    Visible to: All users
  • Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hub™. For...

Digital messaging

  • Module

    Digital messaging

    3 Rubriques

    25 mins

    Visible to: All users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Building an application with Blueprint

  • Défi

    Building an application with Blueprint

    2 Tâches

    10 mins

    Pega Platform '24.1 Visible to: All users
  • After seeing your manually built Case Type, your Lead System Architect would like you to try out the new Pega GenAI™ tool. Compare the Case Life Cycle...

Creating a case from an email

Suggesting a reply based on email content

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