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Data Scientist
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Mission
Data Scientist
1 Mission
4 Modules
3 Défis
13 heures 10 mins
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Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for...
Pega Digital Messaging
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Mission
Pega Digital Messaging
11 Modules
6 Défis
6 heures 50 mins
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Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Apple...
Customer Decision Hub predictions
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Module
Customer Decision Hub predictions
3 Rubriques
35 mins
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Discover the Pega Customer Decision Hub™ predictions in the Prediction Studio portal, a comprehensive workspace for Data Scientists who manage...
Defining prediction patterns
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Module
Defining prediction patterns
2 Rubriques
20 mins
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Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hub™. For...
Digital messaging
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Module
Digital messaging
3 Rubriques
25 mins
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Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
Building an application with Blueprint
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Défi
Building an application with Blueprint
2 Tâches
20 mins
Pega Platform '24.2 -
Your Lead System Architect has requested that you use Pega GenA Blueprint™ to create a new Pega Platform™ application.
Blueprint is Pega's new...
Creating a case from an email
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Défi
Creating a case from an email
4 Tâches
20 mins
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Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...
Suggesting a reply based on email content
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Défi
Suggesting a reply based on email content
4 Tâches
15 mins
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Your team asks you to update the Pega Customer Service™ email channel. The team wants to add a suggested reply for when a customer sends an email and...