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Looking for instructor-led training?
Case Management Foundation
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Mission
Case Management Foundation
14 Modules
14 Défis
7 heures 55 mins
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Begin your journey to learn about Pega’s Case Management capability.
Case Management Intermediate
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Mission
Case Management Intermediate
5 Modules
5 Défis
5 heures 20 mins
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Continue learning about case management using Pega Platform™.
Email Bots for Pega Customer Service
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Mission
Email Bots for Pega Customer Service
4 Modules
3 Défis
2 heures 35 mins
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Introduction to Pega Platform
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Mission
Introduction to Pega Platform
15 Modules
7 heures 45 mins
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Gain a high-level overview of the Pega Platform™ and how Pega's low-code technology allows you to build an application that captures data and...
Low-Code App Builder
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Mission
Low-Code App Builder
10 Modules
9 Défis
10 heures 10 mins
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An introduction to using Pega Platform to develop applications that advance the digital transformation of organizations.
Low-Code App Builder Extended
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Mission
Low-Code App Builder Extended
1 Mission
18 Modules
18 Défis
22 heures 35 mins
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Continue learning about low-code application development using Pega Platform™.
Pega Cloud Essentials
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Mission
Pega Cloud Essentials
3 Modules
2 heures
Cloud -
Pega Cloud Essentials provides knowledge of the basic concepts of running Pega applications on Pega Cloud® Services, such as the Responsibility Model...
Pega Customer Service Case Management Edition
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Mission
Pega Customer Service Case Management Edition
2 Modules
3 Défis
1h 30 mins
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
Pega Digital Messaging
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Mission
Pega Digital Messaging
7 Modules
5 Défis
3 heures 54 mins
Pega Customer Service 8.6 -
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Pega Email Bot Foundation
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Mission
Pega Email Bot Foundation
4 Modules
5 Défis
4 heures 25 mins
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Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...