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Voice AI Mission Intermediate Case Management (Clear filters)

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Skill Level

Product

Capability

Case Management Intermediate

Pega Voice AI

  • Mission

    Pega Voice AI

    7 Modules

    2 heures 25 mins

         Pega Customer Service 8.7 Visible to all users

  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...
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