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Case Management Intermediate

Pega Voice AI

  • Mission

    Pega Voice AI

    7 Modules

    2 heures 25 mins

    Pega Customer Service 8.7 Visible to all users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Senior System Architect

  • Instructor Led Training

    Senior System Architect

    10 days

    Pega Platform 8.7 Visible to all users
  • Prepare for the Pega Certified Senior System Architect (PCSSA) exam by learning how to improve Pega Platform™ implementation skills.

    Explore how to...

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