Continue learning about case management using Pega Platform™.

Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...

Design reports to analyze case data and provide insight into processes and workflows.

In Dev Studio, you can configure more complex service-level agreements to meet business needs that require delayed processing of an assignment...

Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...

Developers must determine how an implemented Citrix environment configuration can impact a robotic solution's development by recognizing design...

Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...

Decision tables and decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...

This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...