Skip to main content

Search

Looking for instructor-led training?

Deployment Manager for DevOps

  • Mission

    Deployment Manager for DevOps

    8 Modules

    3 Défis

    5 heures 44 mins

    Pega Platform 8.6 Visible to all users
  • Learn how to use DevOps to reduce the time to market for new features without compromising quality or end-user experience. With DevOps, as with Pega...

Email Bots for Pega Customer Service

Pega Cloud Essentials

  • Mission

    Pega Cloud Essentials

    3 Modules

    2 heures

    Cloud Visible to all users
  • Pega Cloud Essentials provides knowledge of the basic concepts of running Pega applications on Pega Cloud® Services, such as the Responsibility Model...

Pega Email Bot Foundation

  • Mission

    Pega Email Bot Foundation

    4 Modules

    5 Défis

    4 heures 25 mins

    Visible to all users
  • Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...

Configuring and managing a deployment pipeline

  • Défi

    Configuring and managing a deployment pipeline

    8 Tâches

    15 mins

    Visible to all users
  • As a Release Manager, you are responsible for managing the application deployment pipelines with the help of the Deployment Manager. You have an...

Configuring intelligent routing

  • Défi

    Configuring intelligent routing

    2 Tâches

    10 mins

    Visible to all users
  • The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...

Configuring the Email Manager portal

  • Défi

    Configuring the Email Manager portal

    2 Tâches

    15 mins

    Visible to all users
  • The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...

Creating a case from an email

Creating a new scenario test case

Creating a Pega Email Bot

  • Défi

    Creating a Pega Email Bot

    2 Tâches

    15 mins

    Visible to all users
  • The manager at U+ Bank wants to automate replies and notifications in the bank application as it reduces strain on the bank's customer experiences...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice