Continue learning about data and integration using Pega Platform™.

Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...

Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...

Design reports to analyze case data and provide insight into processes and workflows.

Configure data types based on external data models to simplify integration with external systems.

Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.