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Preparation for 1:1 Customer Engagement Implementation
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Mission
Preparation for 1:1 Customer Engagement Implementation
3 Modules
10 Défis
6 heures 50 mins
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Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...
Gaining insight into business efficiency
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Module
Gaining insight into business efficiency
2 Rubriques
30 mins
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Design reports to analyze case data and provide insight into processes and workflows.
Application migration
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Module
Application migration
4 Rubriques
35 mins
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An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...
Application rulesets
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Module
Application rulesets
3 Rubriques
35 mins
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Learn how to configure an application ruleset to package for distribution and learn about the impact the configuration has during development and run...
Application versioning
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Module
Application versioning
1 Rubrique
15 mins
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Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...
Building the customer analytical data model
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Module
Building the customer analytical data model
9 Rubriques
1h 55 mins
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Team application development
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Module
Team application development
1 Rubrique
20 mins
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Use branches that enable parallel development work in an isolated ruleset without impacting other development teams.
Designing reports with multiple sources
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Module
Designing reports with multiple sources
4 Rubriques
55 mins
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Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...
Preparing Customer Decision Hub for development
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Module
Preparing Customer Decision Hub for development
3 Rubriques
40 mins
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Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...
Adding a new property to an existing entity
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Défi
Adding a new property to an existing entity
4 Tâches
20 mins
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U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...