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1:1 Customer Engagement Optimization

AI for 1:1 Customer Engagement

  • Mission

    AI for 1:1 Customer Engagement

    10 Modules

    13 Défis

    10 heures 20 mins

    Pega Customer Decision Hub 8.7 Visible to all users
  • Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega omni-channel AI delivers the right action during every...

Always-On Outbound Customer Engagement

Application Design

  • Mission

    Application Design

    4 Modules

    9 Défis

    10 heures 21 mins

    Visible to all users
  • The Application Design mission is an advanced mission for senior system architects who are ready to take on the Pega Certified Lead System Architect...

Application Development Foundation

  • Mission

    Application Development Foundation

    1 Mission

    6 Modules

    4 Défis

    14 heures 50 mins

    Visible to all users
  • Begin your journey to learn about the Application Development capability of Pega Platform™.

Application Development Intermediate

  • Mission

    Application Development Intermediate

    7 Modules

    7 Défis

    8 heures 20 mins

    Pega Platform 8.7 Visible to all users
  • Take the next step in your journey towards mastering Application Development.

Asynchronous Processing Design

  • Mission

    Asynchronous Processing Design

    1 Module

    2 Défis

    2 heures 59 mins

    Visible to all users
  • The Asynchronous Processing Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the...

Business Agility in 1:1 Customer Engagement

  • Mission

    Business Agility in 1:1 Customer Engagement

    5 Modules

    3 Défis

    3 heures 50 mins

    Visible to all users
  • This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...

Business Architect

Case Management Foundation

  • Mission

    Case Management Foundation

    14 Modules

    14 Défis

    7 heures 55 mins

    Visible to all users
  • Begin your journey to learn about Pega’s Case Management capability.

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