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Optimizing your next-best-action strategy

  • Module

    Optimizing your next-best-action strategy

    3 Rubriques

    30 mins

    Visible to: All users
  • Learn how to check the health of Pega Customer Decision Hub™ and improve the effectiveness of your next best actions.

    Impact Analyzer, Scenario...

Deployment Manager application pipelines

  • Module

    Deployment Manager application pipelines

    1 Rubrique

    15 mins

    Visible to: All users
  • Familiarize yourself with the various application pipelines used in Pega Customer Decision Hub implementations to leverage the full power of change...

Configuring a coaching tip

Creating and writing into Stream Data Sets

  • Défi

    Creating and writing into Stream Data Sets

    3 Tâches

    20 mins

    Pega Platform Visible to: All users
  • In the Sample application, a new Sample-Data-Transactions class is available with the following Data Model:

    Field Type Description

    Transa...

Conducting an interaction

Updating a dialog

Sending offer emails

The Data Model

Accessing sourced data in a Case

Business use case: Cross-sell on the web extended

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