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Business Architect

Low-Code App Builder Extended

Pega Low-Code App Factory

  • ミッション

    Pega Low-Code App Factory

    4 モジュール

    1時間 38 分

    Pega Platform 8.4 Visible to all users
  • At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

Application Development

Configuring business conditions

  • モジュール

    Configuring business conditions

    2 トピック

    20 分

    Pega Customer Service 8.8 Visible to all users
  • Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

Configuring common phrases for agents

  • モジュール

    Configuring common phrases for agents

    1 トピック

    10 分

    Visible to all users
  • Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...

Configuring customer verification

  • モジュール

    Configuring customer verification

    2 トピック

    20 分

    Visible to all users
  • The Customer verification feature provides a pool of security questions that a customer service representative (CSR) can use to verify customer...

Creating a new Cosmos application

  • モジュール

    Creating a new Cosmos application

    2 トピック

    30 分

    Pega Platform 8.4 Visible to all users
  • Learn to use the New Application wizard to quickly create a Cosmos application and distinguish Cosmos in the application stack. 

Customizing the customer service user interface

  • モジュール

    Customizing the customer service user interface

    2 トピック

    15 分

    Visible to all users
  • Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...

Low-code defined

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