Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...

Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...

An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...

Learn how to configure an application ruleset to package for distribution and learn about the impact the configuration has during development and run...

Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...

Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.

Use branches that enable parallel development work in an isolated ruleset without impacting other development teams.