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Implementing Interaction Framework

Integrating applications with Pega Robot Manager

  • モジュール

    Integrating applications with Pega Robot Manager

    3 トピック

    35 分

    Pega Robot Manager 8.5.3 Visible to: All users
  • Describe how Pega Robot Manager™ works in the Enterprise Class Structure of Pega Platform™ by creating an application through the New Application...

Intelligent recording of automations

  • モジュール

    Intelligent recording of automations

    4 トピック

    30 分

    Pega Robotic Automation 22.1 Visible to: All users
  • The basis of Pega Robot Studio is in its interrogation process; however, there are times where the interrogation and building of automations can be...

Managing automation deployments within an organization

  • モジュール

    Managing automation deployments within an organization

    5 トピック

    1時間 5 分

    Pega Robot Manager 8.5.3 Visible to: All users
  • Learn the roles of users with access to Robot Manager, the process of creating users and departments, the process of maintaining users and departments...

Managing desktop runtime configurations remotely

  • モジュール

    Managing desktop runtime configurations remotely

    3 トピック

    20 分

    Visible to: All users
  • With the ability to modify the runtime configuration files remotely from the Robot Manager portal, an administrator can adjust user and robot machines...

Match rules

Monitoring and reporting in Pega Robot Manager

  • モジュール

    Monitoring and reporting in Pega Robot Manager

    6 トピック

    50 分

    Pega Robot Manager 8.8 Visible to: All users
  • The reporting feature in Pega Robot Manager extends the reporting features inherited from the Pega Platform™. You can create, edit, and view reports...

Monitoring your contact center with Insights

  • モジュール

    Monitoring your contact center with Insights

    2 トピック

    15 分

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Navigating the Pega Robot Manager Portal

  • モジュール

    Navigating the Pega Robot Manager Portal

    2 トピック

    15 分

    Visible to: All users
  • The Pega Robot Manager dashboard functionality is based on Pega Platform™. Though the inclusion of general dashboard functionality from Pega Platform...

Organization of work for robots

  • モジュール

    Organization of work for robots

    6 トピック

    55 分

    Pega Robot Manager 8.8 Visible to: All users
  • Administrators must manage robots and assignment types in Robot Manager to ensure the robotic workforce processes work efficiently. Learn how to use...

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