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Creating and testing personas
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モジュール
Creating and testing personas
2 トピック
15 分
Pega Customer Decision Hub '23 -
Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...
Creating and understanding decision strategies
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モジュール
Creating and understanding decision strategies
4 トピック
1時間 10 分
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Next-Best-Action Designer provides a guided and intuitive UI to bootstrap your application development with proven best practices that generate the...
Creating custom tabs
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モジュール
Creating custom tabs
2 トピック
25 分
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Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...
Creating Customer Service data sources
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モジュール
Creating Customer Service data sources
1 トピック
10 分
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You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
Creating Data Objects
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モジュール
Creating Data Objects
3 トピック
30 分
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Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...
Creating Data Sources walkthrough
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モジュール
Creating Data Sources walkthrough
7 トピック
40 分
Pega Process Mining -
Data sources represent an event log and provide the necessary data for several analysis pages and calculations in the application. To help you create...
Creating eligibility rules using customer risk segments
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モジュール
Creating eligibility rules using customer risk segments
1 トピック
15 分
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Decision tables enable you to better adjust to the variables in your business processes. Learn to create decision tables that help you derive a value...
Creating engagement strategies using customer credit score
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モジュール
Creating engagement strategies using customer credit score
4 トピック
45 分
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A scorecard is a mathematical model that determines a score value based on a set of conditions and a combiner function. The conditions either use...
Creating parameterized predictors
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モジュール
Creating parameterized predictors
1 トピック
15 分
Pega Customer Decision Hub 8.6 -
Learn how to improve the predictive power of your adaptive models by creating parameterized predictors. Input fields that are not directly available...
Creating parameterized predictors using a sub strategy
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モジュール
Creating parameterized predictors using a sub strategy
1 トピック
15 分
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Use a sub strategy component to execute a strategy in a different strategy. It builds the connection between strategies, accesses a specific component...