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Creating and testing personas

  • モジュール

    Creating and testing personas

    2 トピック

    15 分

    Pega Customer Decision Hub '23 Visible to: All users
  • Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...

Creating and understanding decision strategies

Creating custom tabs

  • モジュール

    Creating custom tabs

    2 トピック

    25 分

    Visible to: All users
  • Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...

Creating Customer Service data sources

  • モジュール

    Creating Customer Service data sources

    1 トピック

    10 分

    Visible to: All users
  • You use Customer Service data sources to add external data objects into the Pega Customer Service application. Within data sources, you can specify...

Creating Data Objects

  • モジュール

    Creating Data Objects

    3 トピック

    30 分

    Visible to: All users
  • Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...

Creating Data Sources walkthrough

  • モジュール

    Creating Data Sources walkthrough

    7 トピック

    40 分

    Pega Process Mining Visible to: All users
  • Data sources represent an event log and provide the necessary data for several analysis pages and calculations in the application. To help you create...

Creating eligibility rules using customer risk segments

Creating engagement strategies using customer credit score

Creating parameterized predictors

  • モジュール

    Creating parameterized predictors

    1 トピック

    15 分

    Pega Customer Decision Hub 8.6 Visible to: All users
  • Learn how to improve the predictive power of your adaptive models by creating parameterized predictors. Input fields that are not directly available...

Creating parameterized predictors using a sub strategy

  • モジュール

    Creating parameterized predictors using a sub strategy

    1 トピック

    15 分

    Visible to: All users
  • Use a sub strategy component to execute a strategy in a different strategy. It builds the connection between strategies, accesses a specific component...

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