Before developing a robotic solution for use with a Pega Platform™ application, you must complete the process of interrogating the necessary...

Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.

Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.

User management is fundamental to the successful implementation of a Pega Platform™ application.   

As a Pega Business Architect, in order to...

As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...

Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...

Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

Create variations of a Rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business.

Developers must determine how an implemented Citrix environment configuration can impact a robotic solution's development by recognizing design...