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Exploring application data with Insights

Gaining insight into business efficiency

Mobile apps for Pega applications

Monitoring your contact center with Insights

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    Monitoring your contact center with Insights

    2 トピック

    15 分

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Configuring a dashboard

Creating a custom business report

Creating an Insight

Creating Insights for BAs

Creating reports that combine data from multiple classes

Deploying a mobile app for Pega Platform

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