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Case Management Intermediate

Pega Customer Service Case Management Edition

  • ミッション

    Pega Customer Service Case Management Edition

    2 モジュール

    3 チャレンジ

    1時間 30 分

    Pega Customer Service 8.7 Visible to: All users
  • In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

Senior System Architect

Creating custom tabs

  • モジュール

    Creating custom tabs

    2 トピック

    25 分

    Visible to: All users
  • Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...

Decision tables and trees

Deployment Manager

  • モジュール

    Deployment Manager

    4 トピック

    38 分

    All Products Visible to: All users
  • This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...

Extending Service-Level Agreement configurations

Flow Action processing

Managing concurrent Case access

Mobile apps for Pega applications

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