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Pega Customer Decision Hub Foundation

Pega NLP Essentials

  • ミッション

    Pega NLP Essentials

    3 モジュール

    4 チャレンジ

    2 時間 25 分

    Visible to: All users
  • Better understand the key features and benefits of Pega Natural Language Processing (NLP). Use Pega NLP to analyze and extract meaningful information...

Pega Process AI Essentials

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    Pega Process AI Essentials

    3 モジュール

    2 チャレンジ

    2 時間 25 分

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  • In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

Preparation for 1:1 Customer Engagement Implementation

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    Preparation for 1:1 Customer Engagement Implementation

    3 モジュール

    11 チャレンジ

    7 時間

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  • Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...

Building the customer analytical data model

  • モジュール

    Building the customer analytical data model

    9 トピック

    1時間 55 分

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  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Building the Customer Insights Cache

  • モジュール

    Building the Customer Insights Cache

    9 トピック

    1時間 45 分

    Pega Customer Decision Hub '23 Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

MLOps

Pega Process AI overview

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    Pega Process AI overview

    2 トピック

    20 分

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  • Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio in Pega Process AI™ context. Prediction Studio is...

Predicting case completion

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    Predicting case completion

    1 トピック

    15 分

    Visible to: All users
  • Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...

Predicting fraud

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    Predicting fraud

    1 トピック

    15 分

    Visible to: All users
  • Occasionally, an insurance claim might be erroneous or even fraudulent. To detect fraud and optimize the way in which the application routes work and...

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