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Preparation for 1:1 Customer Engagement Implementation

  • ミッション

    Preparation for 1:1 Customer Engagement Implementation

    3 モジュール

    11 チャレンジ

    7 時間

    Visible to: All users
  • Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...

Building the customer analytical data model

  • モジュール

    Building the customer analytical data model

    9 トピック

    1時間 55 分

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Building the Customer Insights Cache

  • モジュール

    Building the Customer Insights Cache

    9 トピック

    1時間 45 分

    Pega Customer Decision Hub '23 Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Implementing and deploying Pega Care Management

  • モジュール

    Implementing and deploying Pega Care Management

    6 トピック

    55 分

    Pega Care Management 8.7 Visible to: All users
  • In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.

Preparing Customer Decision Hub for development

  • モジュール

    Preparing Customer Decision Hub for development

    3 トピック

    40 分

    Visible to: All users
  • Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...

Working in the Patient 360 profile

  • モジュール

    Working in the Patient 360 profile

    8 トピック

    1時間 35 分

    Pega Care Management 8.7 Visible to: All users
  • Learn about the key concepts and best practices for configuring Patient 360, including setting the categories for tracking social determinants of...

Adding a new property to an existing entity

  • チャレンジ

    Adding a new property to an existing entity

    4 タスク

    20 分

    Visible to: All users
  • U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...

Setting up data ingestion

  • チャレンジ

    Setting up data ingestion

    7 タスク

    40 分

    Visible to: All users
  • The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hub™ and structured the...

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