Skip to main content

Search

Application Development Intermediate

Email Bots for Pega Customer Service

Pega Voice AI

  • ミッション

    Pega Voice AI

    8 モジュール

    3 時間 20 分

    Visible to: All users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Senior System Architect

Activities

Activities and Automations

  • モジュール

    Activities and Automations

    3 トピック

    35 分

    Visible to: All users
  • Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an Automation...

Background processing

Circumstancing Case processing

Creating a case from email

Deployment Manager

  • モジュール

    Deployment Manager

    4 トピック

    38 分

    All Products Visible to: All users
  • This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice