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Application Development Intermediate

Pega Voice AI

  • ミッション

    Pega Voice AI

    8 モジュール

    3 時間 20 分

    Visible to: All users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Deployment Manager

  • モジュール

    Deployment Manager

    4 トピック

    38 分

    All Products Visible to: All users
  • This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...

Reviewing log files

Voice AI components

  • モジュール

    Voice AI components

    2 トピック

    15 分

    Visible to: All users
  • Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...

Reviewing log files

Running Pega Customer Decision Hub setup wizard

  • チャレンジ

    Running Pega Customer Decision Hub setup wizard

    4 タスク

    45 分

    Visible to: All users
  • U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...

Senior System Architect

  • Instructor Led Training

    Senior System Architect

    10 days

    Pega Platform 8.8 Visible to: All users
  • Prepare for the Certified Pega Senior System Architect (CPSSA) exam by learning how to improve Pega Platform™ implementation skills.

    Explore how to...

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