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Low-Code App Builder

Low-Code App Builder Extended

Low-Code Maker

Pega Low-Code App Factory

  • ミッション

    Pega Low-Code App Factory

    4 モジュール

    1時間 38 分

    Pega Platform 8.4 Visible to: All users
  • At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

Configuring common phrases for agents

Customizing the customer service user interface

  • モジュール

    Customizing the customer service user interface

    2 トピック

    15 分

    Visible to: All users
  • Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...

Form autofill

  • モジュール

    Form autofill

    3 トピック

    20 分

    Visible to: All users
  • Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...

Guiding a customer service agent with dialogs

  • モジュール

    Guiding a customer service agent with dialogs

    2 トピック

    15 分

    Visible to: All users
  • Learn how to provide customer service agents with a dialog script that is read as an agent conducts an interaction.

Pega Low-Code App Factory introduction

  • モジュール

    Pega Low-Code App Factory introduction

    2 トピック

    22 分

    Pega Platform 8.4 Visible to: All users
  • Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.

Pega Voice AI introduction

  • モジュール

    Pega Voice AI introduction

    2 トピック

    25 分

    Visible to: All users
  • Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...

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