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Case Management Intermediate

  • ミッション

    Case Management Intermediate

    5 モジュール

    5 チャレンジ

    5 時間 20 分

    Visible to only the following members: Pega, Partner
  • Continue learning about case management using Pega Platform™.

Gaining insight into business efficiency

Approving cases with an authority matrix

  • モジュール

    Approving cases with an authority matrix

    2 トピック

    25 分

    Visible to all users
  • Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Configuring cascading approvals with an authority matrix

Debugging system performance

  • モジュール

    Debugging system performance

    4 トピック

    1時間 15 分

    Visible to only the following members: Pega, Partner
  • Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...

Decision tables and trees

  • モジュール

    Decision tables and trees

    4 トピック

    35 分

    Visible to only the following members: Pega, Partner
  • Decision tables and decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...

Designing reports with multiple sources

  • モジュール

    Designing reports with multiple sources

    4 トピック

    55 分

    Visible to only the following members: Pega, Partner
  • Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...

Duplicate and temporary cases

  • モジュール

    Duplicate and temporary cases

    4 トピック

    30 分

    Visible to all users
  • Learn how to configure the search duplicate cases feature to identify duplicate cases in the system. This feature allows users to decide which case is...

Extending service-level agreement configurations

  • モジュール

    Extending service-level agreement configurations

    2 トピック

    30 分

    Visible to only the following members: Pega, Partner
  • In Dev Studio, you can configure more complex service-level agreements to meet business needs that require delayed processing of an assignment...

Flow action processing

  • モジュール

    Flow action processing

    2 トピック

    25 分

    Visible to only the following members: Pega, Partner
  • In Pega Platform™, you can add pre- and post-processing actions to a flow action to manipulate data. These actions enable you to add related tasks to...

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