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Case Management Intermediate

  • ミッション

    Case Management Intermediate

    5 モジュール

    5 チャレンジ

    6 時間 5 分

    Visible to all users
  • Continue learning about case management using Pega Platform™.

Barrierefreie Funktionen in Anwendungen aktivieren

Anwendungsinhalt lokalisieren

Approving cases with an authority matrix

  • モジュール

    Approving cases with an authority matrix

    2 トピック

    25 分

    Visible to all users
  • Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Case view configuration with Pega Cosmos design system

  • モジュール

    Case view configuration with Pega Cosmos design system

    4 トピック

    1時間 5 分

    Visible to all users
  • In the Pega Cosmos design system, the information architecture of a case is optimized so that users can quickly understand the case's most critical...

Kaskadierende Genehmigungen mit einer Zuständigkeitsmatrix konfigurieren

Conduct usability testing

  • モジュール

    Conduct usability testing

    3 トピック

    20 分

    Visible to all users
  • Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...

Configuring new case creation

  • モジュール

    Configuring new case creation

    2 トピック

    35 分

    Visible to all users
  • Pega Cosmos design system introduces a new end-user experience for the case creation form. You also learn how to customize the layout and behavior of...

Debugging system performance

  • モジュール

    Debugging system performance

    4 トピック

    1時間 15 分

    Visible to all users
  • Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...

Decision tables and trees

  • モジュール

    Decision tables and trees

    7 トピック

    1時間 40 分

    Visible to all users
  • Decision tables and decision trees are fundamental to enforcing business decisions. You can use these decision rules in flows, routers, activities...

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