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Pausing and resuming case processing
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チャレンジ
Pausing and resuming case processing
1 タスク
10 分
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InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. During the Service Stage, the customer...
Designing a Case Life Cycle
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チャレンジ
Designing a Case Life Cycle
8 タスク
30 分
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The mayor of MyTown wants to increase resident engagement and improve the town’s responsiveness to issues raised by residents.
To achieve this goal...
Setting Case Status
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チャレンジ
Setting Case Status
1 タスク
20 分
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After reviewing the progress on the service request Case development, the MyTown Mayor and the Services Coordinator see additional areas for...
Examining the Case Type Backlog
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チャレンジ
Examining the Case Type Backlog
11 タスク
30 分
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You just arrived on the GoGoRoad application development project as a Pega Business Architect.
GoGoRoad is a membership-based automotive service...
Collaborating with Pulse and Tags
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チャレンジ
Collaborating with Pulse and Tags
2 タスク
10 分
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Throughout the Case Life Cycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...
Collaborating in Spaces and Pulse
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チャレンジ
Collaborating in Spaces and Pulse
3 タスク
10 分
Pega Platform 8.8 -
Throughout the case lifecycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...
Configuring cascading approvals with an authority matrix
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チャレンジ
Configuring cascading approvals with an authority matrix
3 タスク
10 分
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As the repair service grows, GoGoRoad stakeholders want to allow Territory Managers to submit new vendors as service providers for approval. If the...
Configuring a cascading approval with a reporting structure
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チャレンジ
Configuring a cascading approval with a reporting structure
2 タスク
10 分
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GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...
Configuring a data source
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チャレンジ
Configuring a data source
1 タスク
15 分
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As a system architect, there is a requirement for the contact identifier to be used in dialogs in the Contact category. You have been tasked with...
Configuring and managing a deployment pipeline
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チャレンジ
Configuring and managing a deployment pipeline
8 タスク
15 分
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As a Release Manager, you are responsible for managing the application deployment pipelines with the help of the Deployment Manager. You have an...