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Email Bots for Pega Customer Service

Low-Code App Builder Extended

Pega Digital Messaging

  • ミッション

    Pega Digital Messaging

    7 モジュール

    5 チャレンジ

    3 時間 54 分

    Visible to all users
  • Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Pega Email Bot Foundation

  • ミッション

    Pega Email Bot Foundation

    4 モジュール

    5 チャレンジ

    4 時間 25 分

    Visible to all users
  • Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...

Pega Low-Code App Factory

  • ミッション

    Pega Low-Code App Factory

    4 モジュール

    1時間 38 分

    Visible to all users
  • At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

Application migration

  • モジュール

    Application migration

    5 トピック

    40 分

    Visible to all users
  • An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...

Application rulesets

  • モジュール

    Application rulesets

    3 トピック

    35 分

    Visible to all users
  • Learn how to configure an application ruleset to package for distribution and learn about the impact the configuration has during development and run...

Application versioning

  • モジュール

    Application versioning

    3 トピック

    30 分

    Visible to all users
  • Pega Platform™ provides the ability to preserve a version of an application. You can edit application functionality in a new version of the...

Creating a case from email

  • モジュール

    Creating a case from email

    2 トピック

    20 分

    Visible to all users
  • Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.

Designing a mobile app experience

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